On all new clients and teams with a new design we charge a ‘new team $60 set-up’ fee.
This inputs new clients and teams into our system and covers Order Numbers (PO’s) , templates and pattern set-up, admin, e-mail organization, and calendar scheduling with 3 deadlines. Once you’re in the system and become our client this fee is not charged again on that team/design.

Misc. small orders is same price. However, we charge a $40 processing fee.
Due to costs to run equipment, staff, managing, and manufacturing to get the misc. small runs to you in good time, we commit to 20 business day delivery on small runs.

We commit to clients that commit to us.
A $500 deposit retainer fee is required to initiate design and serves as commitment to work with us. This fee will be applied towards your total invoice. This fee covers our time for generating mock-ups and any communication time back and forth. This fee is non-refundable (should you not proceed with us past design phase).

This fee includes one (1) mockup with one (1) revision thereafter. Further revisions are $50 per revision. The deposit fee also covers an in-person (or over the phone) consultation.

Before we start designing mock-ups, to minimize our time (and yours), during initial consultation we ask clients to provide us with research/inspirational imagery to set a design direction in place. This includes any colours (base, secondary, tertiary) and any embellishments or sponsorship logos that may be required to successfully fulfill your order with us.

Logos or images that are provided to us in low quality resolution (deemed unusable) or an incorrect format will not work. We charge a $90/hour shop fee for the creation, conversion, or additional design work if it is required.

We require the following file formats with editing capabilities within – .AI, .SVG, .EPS.
High resolution PNG’s or JPG’s can also be functional if they are high resolution (minimum 1200 px wide)

As creative artists, we respect other artists and designers and take logo infringement seriously.
We can take a logo you may have found, as inspiration only, to build you one that resembles what you submit to us. We will not copy a logo exactly as we receive it unless you have the rights to the logo, and waive our full liability. If your logo was created with an Artificial Intelligence (AI) tool, we will need to create a proper production file of it or convert it to a workable format (see above) for us with an additional fee. By submitting artwork to us for usage without editing, you hereby acknowledge that you have permission to use all artwork submitted.

Low Season (Nov 15 – Feb 15): Deposit of $500 up front is required to initiate the order.
Once design and roster is finalized, rest of payment is needed just before start of production.
Turnaround: 13 business days on production*.

High Season: Full Payment up front is required to initiate the order.
Turnaround: 15 business days on production*.

Production starts once three (3) items are submitted:
1. Design is approved,
2. Roster form is finalized (without any further changes)**, and
3. Payment is made in full.

** If new roster changes need to be made after the original final roster has been submitted (new player additions or removals), our timelines are reset as we are required to re-visit our patterns and re-engage the production process on your order.