New Client, New Team Set-Up Fee

On all new teams we charge a ‘new team $60 set-up’ fee. This inputs new clients and teams into our system. This fee covers Order Numbers (PO’s), templates and pattern set-up, admin, e-mail organization, and calendar scheduling with deadlines in place so that you get your order on time.  Once you’re in the system and become our client this fee is not charged again on that team/design.

Miscellaneous Orders Fee

Misc. orders is same price. However, we charge a $40 processing fee. In the past we’ve had multiple teams taking advantage and returning mid-season with 2-4 requests on small runs which is challenging with multiple clients requesting this while we have numerous other client commitments with full orders.

Due to costs to run equipment, staff, managing, and manufacturing to get the misc. items to you in good time, we commit to 20 business day delivery on small runs.

Payment Terms

Low Season (dates): Deposit of $500 which gets deducted…
Turnaround: 13 business days low season…

High Season (dates): Full Payment up front…
Turnaround: 15 business days…